Overview
HAPI Forms is same as you who do not want our data being collected for other unnecessary purposes. We take the privacy of your data very seriously.
Please check the details below to ensure that you understand the privacy policy and we will notify our users when we have updated our privacy policy.
HAPI Forms is a startup based in Singapore. We put our focus on functionality and user experience meanwhile still keep your data secured and never share/sell to any third party.
We will not disclose your information to any third party except required by law.
Logs
As for now, we do not collect user's activity logs such as logged in, logged out, form submissions etc. We may collect user's last login information for security purposes in future.
Personal Information
HAPI Forms collects personal information such as name and email to granting access to the HAPI Forms, point of contact, payment processing, newsletters, user account registration and record keeping for administration purposes.
Third-party Services
Please check the respective services privacy policies for more details as we are not in control of how their privacy policy is.
We use the following third-party services:
- All emails sent out including submission notifications to users from the platform are sent via Mailgun.
- Anti-bot protection is provided by hCaptcha.
- Credit card payment processing is handled by Paddle.
- Server control panel is handled RunCloud.
- Convertkit to send newsletters to users.
Cookies
HAPI Forms uses cookies to store information about users authentication sessions and we do not use cookies to track visitors activities.
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
Delete User Data
You can request to delete your data from the platform by sending a request to the HAPI Forms from the dashboard. We will delete and respond to your request within 5 working days.
If your data has been backed up previously by HAPI Forms, it will be purged automatically from the database backup when it reached the 7-day cycle.
Digital Footprint
HAPI Forms is hosted on UpCloud and the datacenter is located at Singapore.
Out database backup will store on RunCloud's backup service. It will be deleted after 7 days.
The files from submissions only can be accessed from the backend. The bucket blocked all public access by default. The download link of the file will be signed and last for 60-minute. If the link expires, the link can be generated again by reloading the page.
User Uploaded Files
HAPI Forms does not responsible for the malicious or currupted files. Please run a virus scan of the attachments before open it.
General Data Protection Regulation (EU)
Despite HAPI Forms is not EU-based, we follow the protocol to ensure your data is well protected. If you have any concerns about this, please contact us at [email protected].
We are very happy to help and improve this section.
Data Encryption
Users submission data is encrypted using AES-256 encryption including all data from fields and IP address of the visitor.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following details: